Terms & Conditions – SOM Spices

Effective Date: 26-05-2025

Welcome to SOM Spices. By using our website or purchasing our products, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions apply to all purchases made through our website.

  • SOM Spices reserves the right to update or change these terms at any time without prior notice.

  • Continued use of the site after changes means you accept the updated terms.

2. Product Information

  • We strive to provide accurate descriptions and images of our products. However, there may be minor variations in color, packaging, or weight.

  • All products are subject to availability. In case of unavailability, we will inform you and offer a suitable alternative or refund.

3. Pricing & Payment

  • All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes (as mentioned).

  • Payments must be made in full at the time of order through the available payment methods.

  • SOM Spices uses secure third-party payment gateways. We do not store your payment information.

4. Shipping & Delivery

  • Orders are processed and dispatched within [X] working days.

  • Delivery timelines may vary based on location and logistics provider.

  • We are not responsible for delays caused by unforeseen circumstances or courier issues.

5. Returns & Refunds

  • We do not accept returns for food products unless there is a genuine quality or packaging issue.

  • If the product is damaged, incorrect, or expired on arrival, please contact us within 48 hours of delivery with images.

  • Approved refunds will be processed within 5–7 working days via the original payment method.

6. Intellectual Property

  • All content on this website (text, images, logos, designs) is the property of SOM Spices and may not be copied, reproduced, or used without our permission.

7. User Conduct

You agree not to:

  • Use our site for any unlawful or unauthorized purpose

  • Attempt to interfere with our website’s functionality or security

  • Submit false, misleading, or fraudulent information

8. Limitation of Liability

SOM Spices is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes will be resolved under the jurisdiction of the courts located in [Your City/State].

10. Contact Us

For any queries regarding these terms, please contact:
📧 Email:  contact@somindustries.in
📞 Phone: +918656077868